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Commercial Disclosure

Return and Refund policy

All sales are final, except due to an error by the seller (i.e. missing or damaged products).  Please allow at least 10 business days for us to process your return or refund. Shipping fees will be the responsibility of the buyer unless otherwise agreed upon.  

<Returns and exchanges requested by customers>
Items before shipping: You can cancel your order by pressing the Cancel button on the website.
Items after shipping: Unopened items can be refunded or exchanged for items of an equal or lesser value only if you contact the Customer Support Center (+819017731282) within 10 days of the item being delivered. We do not accept returns or exchanges for items that have been opened.

<Returns and exchanges for defective goods and services>
Please contact the Customer Support Center (+819017731282 or at info@getresolve.org). Please have your order number and item description clearly visible and ready. We will provide a refund or exchange the item with a new product for the price of the shipping cost. 


Orders will be processed within three to five working days.
Products should be received within 14 days and are available as soon as you place your order. 

We accept cash on site, credit card, bank transfer, and e-money as payment.


Credit card payments are processed immediately, while local bank transfers must be sent within three days of the order date. 

All online services should be paid for in advance, with the exception of free trials and promotions. 

The sale price will include a consumption tax of 10 (ten) percent along with any other applicable processing and shipping fees. 



CEO of Get Resolve, Inc - Maurice Shelton

Privacy Policy

 

1. Introduction

Welcome to GetResolve.org ("we," "our," or "us"). We are committed to protecting your privacy and handling your personal information in an open and transparent manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://getresolve.org (the "Site") or use our services (collectively, the "Services").

By using our Services, you consent to the data practices described in this policy. If you do not agree with the practices described, please do not use our Services.

2. Information We Collect

We collect information that you provide directly to us and information about your use of our Services.

A. Information You Provide Voluntarily:

  • Account Information: If you create an account, we may collect your name, email address, username, and password.
  • Profile Information: Information you add to your profile, such as a bio, profile picture, or links to other websites.
  • User Content: Content you generate, post, or upload through our Services, including text, links, images, and videos.
  • Communications: Records of your correspondence with us, including feedback, questions, or support requests.
  • Social Media Integration: If you choose to connect your social media accounts (e.g., LinkedIn, YouTube, Facebook, etc.) to our Services to enable certain features, we will collect the information you permit us to receive from those platforms, such as your profile information, connections, or content. The specific data we access will be clearly requested at the time you connect the account, and you will be able to control this via the permissions screen of the third-party platform.

B. Information Collected Automatically:

  • Log and Usage Data: We automatically collect information about your interaction with our Services, including your IP address, browser type, operating system, pages visited, time spent on pages, links clicked, and other diagnostic data.
  • Device Information: Information about the device you use to access our Services, including hardware model, unique device identifiers, and mobile network information.
  • Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information and operate our Services. For more details, please see our Cookie Policy below.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, operate, and improve our Services.
  • To create and manage your account.
  • To process your transactions and send related information.
  • To enable features that require integration with third-party platforms (e.g., to share content from our Site to LinkedIn or YouTube, or to display content from YouTube on our Site).
  • To communicate with you, including sending service-related announcements, technical notices, updates, security alerts, and support messages.
  • To respond to your comments, questions, and requests and provide customer service.
  • To monitor and analyze trends, usage, and activities in connection with our Services.
  • To detect, prevent, and address technical issues, fraud, or other malicious activity.
  • To comply with legal obligations and protect our rights and the rights of others.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or the UK, our legal basis for processing your personal information is:

  • Performance of a Contract: To fulfill our obligations to you under our Terms of Service.
  • Consent: Where you have given us consent to process your data (e.g., for marketing emails or connecting social media accounts). You may withdraw consent at any time.
  • Legitimate Interests: For our legitimate business interests, such as improving our Services, security, and marketing, where these interests are not overridden by your data protection rights.
  • Legal Obligation: To comply with applicable law.

5. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

  • With Your Consent: We will share information with third parties when we have your explicit consent to do so (e.g., when you choose to connect your social media accounts).
  • Service Providers: We engage trusted third-party vendors to perform functions on our behalf (e.g., hosting, data analysis, customer support, email delivery, database management). These entities are bound by contractual obligations to keep your information confidential and use it only for the purposes we disclose.
  • API Integrations: When you use features that integrate with third-party platforms like LinkedIn or YouTube, information may be shared as necessary to facilitate the connection. The use of information received from these APIs will adhere to this Privacy Policy and the respective platform's policies (e.g., YouTube API Services Terms of Service, Linkedin API Terms of Service).
  • Legal Requirements: We may disclose information if required to do so by law or in the good faith belief that such action is necessary to (a) comply with a legal obligation, (b) protect and defend our rights or property, (c) prevent or investigate possible wrongdoing in connection with the Services, (d) protect the personal safety of users of the Services or the public, or (e) protect against legal liability.
  • Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: The right to request copies of your personal data.
  • Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Erasure ("Right to be Forgotten"): The right to request that we erase your personal data, under certain conditions.
  • Restrict Processing: The right to request that we restrict the processing of your personal data, under certain conditions.
  • Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • Object to Processing: The right to object to our processing of your personal data, under certain conditions.
  • Withdraw Consent: Where we rely on consent, you have the right to withdraw it at any time.

To exercise any of these rights, please contact us at info@getresolve.org. We will respond to your request within the timeframes required by applicable law.

8. Children's Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete that information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We will ensure appropriate safeguards are in place, such as relying on the European Commission's adequacy decisions or using Standard Contractual Clauses, to protect your information in accordance with this Privacy Policy.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
info@getresolve.org

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